Document Overview

Business Strategy: Unified Communications Optimizing Healthcare Operational Performance


Author: Lynne A. Dunbrack
Document # HI230638
Published September, 2011
Document Type Business Strategy
Number of Pages      10
Number of Figures      1

Overview

This IDC Insights report explores how traditional and mobile unified communications (UC) will drive many process improvements in healthcare, most notably, improving patient safety and patient outcomes while reducing costs through productivity and efficiency gains. "Although healthcare providers are relatively early in the UC and mobile UC adoption cycle," states Lynne A. Dunbrack, program director, IDC Health Insights, "a confluence of factors, including an evolving reimbursement model that underscores the need for connectivity, better communication among care teams, and collaborative care, will lead to greater investment in mobile UC technologies by healthcare providers over the next 18 to 24 months."

IDC Health Insights Opinion | IN THIS STUDY | Situation Overview | The Approach | Future Outlook | Essential Guidance | Learn More

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