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Jan Duffy

EMEA Research Director

Jan Duffy is EMEA Research Director, IDC Government Insights and IDC Health Insights.

Ms. Duffy has more than 25 years of experience providing advice about the use of IT to solve challenging business problems, particularly in the government and healthcare sectors. Immediately prior to accepting her current position, Jan was responsible for IDC Canada’s Healthcare Research Program, and this followed her management of IDC Canada’s Government Research Program.

Ms. Duffy is a regular contributor to the IDC Health Insights Community (http://idc-insights-community.com/health) and to the IDC Government Insights Community (http://idc-insights-community.com/government) with particular emphasis on European government issues and she is a frequent speaker at leading industry and business events and has chaired and participated in many conferences, symposia and seminars. She has also guest lectured at North and South American Universities and is the author of “Harvesting Experience—Reaping the Benefits of Knowledge.”

Prior to joining IDC, Ms. Duffy was Vice President, Solutions Practice Development with LGS Group Inc., one of Canada’s leading management and information technology consulting firms, now part of IBM. Ms. Duffy is also a former KPMG and President of Duffy Consulting Group Inc.



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Research Authored by Jan Duffy

Western European Healthcare Sector 1Q10 IT Spending Forecast, 2010–2014
Silvia C. Piai, Jan Duffy
Aug 2010 - Doc # HIOH54S      Pivot Table
This IDC Pivot Table provides an overview of IT spending trends and forecast for the Western European healthcare provider sector for 2010–2014 (base year: 2009). This document comes with a downloadable pivot table that includes a compari ...
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EMEA Healthcare 2010 Top 10 Predictions
Silvia C. Piai, Jan Duffy
Feb 2010 - Doc # HIOH01S      Top 10 Predictions
This IDC Health Insights report provides IDC's top 10 predictions for the EMEA healthcare IT market for 2010. IDC Health Insights expects that the healthcare market will continue to weather the current unstable economic conditi ...
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Best Practices: CHAMPS and Service Birmingham Key to City's Corporate Services Transformation — A ProveIT Case Study
Jan Duffy
Dec 2009 - Doc # GITD03R9      Market Overview
A ProveIT case study assesses an IT solution that has been implemented by a government or by a government department. This case study presents IDC Government Insight's analysis of Birmingham City Council's back-office services ...
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Technology Selection: Healthcare Enterprise IT Adoption and Investments Plans (A European Survey)
Silvia C. Piai, Jan Duffy
Dec 2009 - Doc # HIOH06R9      Market Overview
This IDC Health Insights report provides an analysis of the results of the 2009 survey covering France, Germany, Italy, Spain, and the U.K. This study focuses on healthcare providers' priorities and investment plans in enterpri ...
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Technology selection: IDC Health Insights Western European Healthcare Industry 2009 Survey Methodology
Silvia C. Piai, Giacomo Laurini, Jan Duffy
Oct 2009 - Doc # HIOH05R9      Market Overview
This Health Insights study presents the methodology adopted in designing the 2009 IDC Insights and European Vertical Markets Survey. This study supports the understanding of two soon-to-be-published IDC Health Insights technolo ...
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Best Practices: Performance Management at DWP's Jobcentre Plus: A ProveIT Case Study
Jan Duffy
Sep 2009 - Doc # GITD02R9      Market Overview
This ProveIT case study assesses an IT solution that has been implemented by a government or by a government department. The Government Insights methodology supports a comparable, consistent, and independent impact assessment. ...
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Pivot Table: Western European Education Sector IT Spending Forecast, 2008–2013
Silvia Piai, Jan Duffy
Sep 2009 - Doc # GIPP53R9      Pivot Table
This Government Insights Pivot Table aims to provide an overview of IT spending trends and forecasts for the Western European education sector for 2008–2013. It is focused on spending on hardware, packaged software, and IT serv ...
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Best Practices: Norway's Hospital Evolution — A Tale of Two Cities
Jan Duffy, Silvia C. Piai
Aug 2009 - Doc # HIOH03R9      Market Overview
In response to the increasing demand for healthcare, coupled with rising costs, in 2007 the Norwegian Ministry of Health and Care Services and the Ministry of Trade and Industry launched a five-year plan to strengthen innovatio ...
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Invitation to Comment on EU ICT Standardization Policy: Deadline September 15, 2009
Jan Duffy
Jul 2009 - Doc # GIPP52R9      Perspective
In this Perspective, Government Insights provides insight into the recently released white paper outlining the challenges of current ICT standardization policy in the EU and suggestions about how it might be improved. All inter ...
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Citizen Engagement: Engaging the Not So Easily Engaged
Jan Duffy
Jul 2009 - Doc # GITD52R9      Perspective
In this Perspective, Government Insights explores the need for citizen engagement in order to achieve public sector efficiency. Delivering a satisfying experience — content and services — is the key to citizen engagement. At a ...
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More Research authored by Jan Duffy