Analyst Profile

Janice W. Young

Janice W. Young

Program Director, Payer IT Strategies

As Program Director of IDC Health Insights' Payer IT Strategies program, Janice Young identifies the key emerging trends and technologies impacting payer business success and IT portfolio management today. A renowned industry veteran with extensive research experience, Ms. Young is dedicated to helping healthcare stakeholders establish strong strategic, business and operational plans supported by integrated and aligned IT strategies. Her research focuses on solutions to improve market positioning, product development and execution, operational efficiencies, customer satisfaction, quality of care and care outcomes. Specific hot topics include future healthcare business and IT scenarios, consumer directed health plans (CDHP), outsourcing trends and directions, advanced analytics and pay for performance.

Ms. Young blogs regularly in the IDC Health Insights Community (http://idc-insights-community.com/health).

Prior to joining IDC Health Insights, Ms. Young spent eight years as vice president and research area director for Gartner Research Advisory Services, where she led research strategy for the company's healthcare payer market initiatives.

Outside of the research space, Ms. Young's previous experience includes a senior associate position at William M. Mercer's Healthcare Provider Consulting Practice, as well as operations director and manager positions at Blue Cross and Blue Shield (BCBS) of Massachusetts. Among the many successes at BCBS, Ms. Young chaired an operations task force responsible for new product implementation and process redesign of a 400,000-member mixed model system, and spearheaded the implementation of a managed mental health program covering 100,000 lives served by 200+ healthcare providers. Her career began at Tufts Health Plan in Waltham, Massachusetts, where she managed Tufts' IPA relationships and instituted management reporting and analytical tools to enhance the company's program management processes.

Throughout her career, Ms. Young has received numerous accolades and earned industry-wide recognition for her work in the healthcare field. She is asked frequently to speak at industry events, and serves as a valued resource to the news media on many healthcare topics.

Ms. Young holds both a Bachelor of Science (BS) degree and a Master of Health Sciences, Health Finance and Management from Johns Hopkins University in Baltimore, Maryland.



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Research Authored by Janice W. Young

locked Vendor Assessment: U.S. Healthcare Payers' Guide to IT Consultants and Systems Integrators
Janice W. YoungSven Lohse
Apr 2013 - Doc # HI240501    Vendor Assessment
This IDC Health Insights report provides assessments of the largest IT consulting and systems integration services vendors to the U.S. healthcare payer market. Payers can use these assessments to quickly build short lists of consulting cand...
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locked Best Practices: Making IT Consulting Relationships Work for Payers in the Era of Reform
Janice W. YoungSven Lohse
Apr 2013 - Doc # HI240417    Best Practices
This IDC Health Insights report provides best practices aimed at helping healthcare payers realize more value from their relationships with IT consultants and systems integrators. During a competitive bidding process, payers can use these b...
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locked U.S. Healthcare Payer IT 2013 Top 10 Predictions: Embracing Innovation
Janice W. YoungLynne A. DunbrackScott Lundstrom
Feb 2013 - Doc # HI239436    Top 10 Predictions
This IDC Health Insights report discusses our predictions for the U.S. healthcare payer IT market in 2013. The U.S. healthcare payer IT top 10 predictions for 2013 focus on the opportunities, adoption, and barriers to investments in key ini...
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locked Worldwide Healthcare IT Spending Guide, 2011–2016
Sven LohseScott LundstromNina BonaguraGiuliana FolcoSilvia PiaiGary KochRoman Maceska,  Chin-Boon Lim,  Sash MukherjeeLynne A. DunbrackJudy HanoverJanice W. YoungMark Yates
Feb 2013 - Doc # HI239392    Pivot Table
This IDC Health Insights Pivot Table presents our best estimates and forecasts for the worldwide healthcare industry IT opportunity. This Pivot Table provides IT spending forecasts for the provider and payer markets by key subindustries. Wi...
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locked Perspective: Cloud Adoption and Deployment in the Healthcare Payer Market in 2012
Janice W. Young
Sep 2012 - Doc # HI237023    Perspective
This IDC Health Insights Perspective discusses the planned investment in cloud initiatives among healthcare payers in 2012–2013.
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locked Vendor Assessment: Health Plans Seeking Stars, Adding Analytics Solutions for Medicare Advantage
Sven LohseJanice W. Young
Aug 2012 - Doc # HI236618    Vendor Assessment
This IDC Health Insights report and its sister report, Vendor Assessment: Profiles of Five-Star Medicare Advantage Analytics Solutions (IDC Health Insights #236619, August 2012), describe important five-star analytics solutions that help he...
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locked Vendor Assessment: Profiles of Five-Star Medicare Advantage Analytics Solutions
Sven LohseJanice W. Young
Aug 2012 - Doc # HI236619    Vendor Assessment
This IDC Health Insights report and its sister report, Vendor Assessment: Health Plans Seeking Stars, Adding Analytics Solutions for Medicare Advantage (IDC Health Insights #HI236618, August 2012), describe important five-star analytics sol...
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locked IDC MarketScape: U.S. Care Management Solutions for Healthcare Payers 2012 Vendor Assessment — A Market in Transition to Health Engagement
Janice W. Young
Jul 2012 - Doc # HI235803    Vendor Assessment
This IDC Health Insights report provides an evaluation of the application market care management solutions targeted predominantly for the U.S. healthcare payer. The care management market will be a highly volatile and evolving market throug...
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locked Perspective: Health Plan and Connected Health — Investment and Health Management Impact
Janice W. YoungLynne A. Dunbrack
Jun 2012 - Doc # HI235453    Perspective
This IDC Health Insights Perspective discusses the business case for health plans to invest in connected health strategies and technologies. More than 65% of health plans report existing or planned investments in connected health technologi...
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locked Perspective: Castlight — Next-Generation Healthcare Consumer Engagement
Janice W. Young
Jun 2012 - Doc # HI235696    Perspective
This IDC Health Insights Perspective assesses the Castlight (www.castlighthealth.com) consumer engagement model and identifies best practices for next-generation healthcare consumer engagement strategies.
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locked Worldwide Healthcare IT Spending Guide, 2010–2015, Version 2
Sven LohseScott LundstromNina BonaguraGiuliana FolcoSilvia PiaiGary Koch,  Heather Keyes,  Roman Maceska,  Chin-Boon Lim,  Sash Mukherjee,  Lynne A. DunbrackJudy HanoverJanice W. Young
May 2012 - Doc # HI234891    Pivot Table
This IDC Health Insights Pivot Table presents our best estimates and forecasts for the worldwide healthcare industry IT opportunity. This Pivot Table provides IT spending forecasts for the provider and payer markets by key subindustries. Wi...
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More Research authored by Janice W. Young